Tom,

I tried to post why our installer has problems with Windows 10 above. Unfortunately I must not have been very clear about the nature of the problem.

We are aware of the issue but we are not re-compiling this for version 9.x. Version 10 is now compiled using InstallShield 2016. When version 10 is released, then the issue will be fixed.

You can also download crystal reports directly from SAP. Below is the link we use in the installer to download the file.
http://downloads.businessobjects.com/akdlm/crnetruntime/clickonce/CRRuntime_32bit_13_0_1.msi

Sincerely,
Daniel Lee
Release Engineer, Amazing Charts

Daniel
AC Release Engineer