An update: AC still very slow for us: intermittently: usually when trying to write scripts. I got a level 3 tech from AC to log in on Friday and he "watched" my main computer and a laptop for over 2 hours and tried various things to sort out whether it's the server or the network.....credit to him for trying but ultimate conclusion was: "upgrade server pc and/or network and see if it helps".
I still think it is an AC issue because my PM program (not AC) runs along the same pathway and network and its working fine!!
I did the LAN speed test and the pings and they all show good speeds.
My most pressing concern today is: is there a way to Ctrl-Alt-Del the prescription box when it gets stuck? What is that process or exe file called? I ask because currently, when the script box hangs, the only way I can remedy it is to close AC and then restart it: a process that takes over 2 min.
