You guys are really lucky. Some of our patients do not acknowledge they have deductible and do not want to pay copays especially if they come back shortly after the first visit and front desk staff get to hear not so nice things every day. Do you have any tips on how to get better at collecting funds that are patient responsibility. Above info is very helpful but when we tried it, some patients got upset and one patient actually filed a complaint (unauthorized charges)with the credit card company.
