AC, I've been begging you for years - please make it easier to send patient lab results and comments. The current system is too hard and error prone (print to Updox then send). Our new physician assistant this weekend printed the labs to Updox, reconnecting the wrong patient, then sent the HIV test results to the wrong patient along with comments. It was read, so a huge HIPPA violation was created which we'll now have to report to DHHS. This is Amazing Chart's fault. It is a flaw in the system. It's been happening for years, and honestly I'm growing tired of it. Amazing Charts needs to invest in things which will actually help our practice, not only things which will make the government happy.

How should this be fixed. Patients expect lab results. When they are signed off, both the comments and labs should be automatically/immediately sent to the patient's portal. If it's Friday night, patients should not have to wait until Monday morning to get results. And there should be no question it is going to the correct patient.

Please please please please please fix this.

David Lee, MD
IM
Dallas, TX


David Lee, MD
IM
Dallas, TX