Not exactly sure what I'm doing right but my imported items are fast within 10 sec even for large folder. Running 4-6 workstations concurrently with server 2012 r2 essentials on a xeon server with ssd and gigabit. AC 8.2.4

Possible tips:

1)Use a good SSD on your server. I have a server grade intel S3500 SSD. Reduces impact for ii if stuff is not in the sql cache. Not sure if it matters, but use a cheaper ssd for all client computers too. if it has to be written to a hard disk locally that is slow too. generally an ssd + enough ram makes even my 7 year old client computers snappy.

2)Definitely use wired gigabit (1000mbs) ethernet and test the connection from the server to each workstation to be sure the speed is there. Make sure it's not being downgraded to 10/100mbs. I had a kinked ethernet wire once and was giving low throughput til i checked it. Use a good ethernet swtich. sometimes need to adjust settings on lan cards to reach gigabit speed. enable jumbo frames. test test test especially before one blames blames blames.

3) Store only smallish pdfs in imported items. Be sure you are scanning/importing the smallest well readable file. Text should be 50kb not more than 500kb. Double check your scanner/pdf generating settings and check your output file sizes.

4) Keep your server tuned and clean. Hire a IT pro if needed or ask sandeep/bert/indy/... the resident experts, who collectively are better than any other small business IT advice I can find on the web anywhere.

Larry
Solo IM
Midwest