I am having an issue where Tech support has looked at this issue and the problem still is there... Our 99202 and 99203 cpt codes when they cross from AC to PM are kicking back stating "no effective usual charge found for procedure: 99203(or 99202)". I cannot send out any claims at this moment since we went live on 10.7.15 because our new patients are not producing charges in PM. We have checked for the procedure codes and also the charge in usual charge in administration and all seems to be correct. Is there anything else I am missing?
I also went into AC, resaved in account information and still fails for usual charge for procedure.
Any help would be GREAT.
Thanks