Here is some info I have heard. Part of the delay in opening (I wasn't as aware as closing which makes less sense) is that 8.0.2 was engineered so that it would "cache" or bring up everything in a person's chart such as past encounters so it would be quicker to use. But, it is this same function that can make a patient's chart take longer to load. This can't be fixed in 8.0.2, but hopefully will be in 8.2. They are aware of the issue.