Sorry to press the issue, but some specifics are needed:
Server (such as Windows Server 2012)
How much Memory: 16G
How many active terminals and what type of Windows systems (Win 7,8,8.1)
wireless or wired: If wired 100 or 1000 (gigabit) network
You may have to ask your tech person, but all these will be very helpful
James questions above are also important. If you have updated it means one thing. If you have imported it means something else. If you are adding patients as you go along, it's a third possibility.
You should go to the help page (
http://amazingcharts.com/support/help-me-now/ )and click on chat with us. You should get a fairly prompt response. If not, let us know. You shouldn't be left out in the cold.
