thanks!
Remember that I have been using AC since 2001 and have over 30K patients. Also, I depend on referring docs to send me patients. Those docs would probably like to know if their patients were seen. There is an issue of liability here. If you refer someone for a colon cancer and they don't show up... and no one follows up... well...
bottom line, it is just good patient care. I need to know if the patients that have been referred have been seen.
If a referral is received in my office I make a chart. If I make a chart, then I expect that patient to be seen, otherwise that patient could be "lost to follow up." with a cancer... or with obstructive jaundice... or with breast cancer... or with type II diabetes and morbid obesity and a1c of 15... or with barretts esophagus and high grade dysplasia... or with blah blah blah.