I still don't understand why the search is even necessary. Sending letters (I get these, and they are helpful) is a great idea. But, why worry about going back so many months? You just came up with the idea. Why not bite the bullet, and just start fresh.

Patient A is scheduled for today, and they no show. Or you get patient who cancels or re-schedules. You then have a very current patient that your referring doctor would want to know. I think if I got a letter that a patient who was scheduled in January didn't show, I would be frustrated that I just found out.


Bert
Pediatrics
Brewer, Maine