Just found another problem with my method now that I'm inactivating all these patients.. the "without upcoming appts" part of the rule does NOT work. So my list shows new patients who have appts scheduled too. Well, I have to open each pt chart first to look for upcoming appts, then inactive ones that don't.
We also use the flags like Jon does. After I clean up all these old no shows we can be more diligent about inactivating new patient no shows more regularly.
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