So, I'm a family doc in solo practice. I have a staff member who does all the medical billing using Medisoft. I have to admit that I am pretty clueless about what she does, but she's very dedicated/trustworthy and we seem to do fine financially. But now she's getting ready to retire and I'm starting to panic...
I'm hiring a new person to do the billing and realize I really need to get more involved, figure out how to keep tabs on her work and do some oversight. I'm also thinking I might switch over to AC-PM but haven't a clue as to how to decide if this makes sense for us.
I suspect I'm not the only doc in a small office who feels out of touch with PM and wonders how to keep tabs on the billing/coding. Have you got any advice you might share? How do you know if billing and coding are being done well? How can the billing process be overseen to assure that it's done well?
