My take on the Skype from John Squire (JS) in Laramie is this.
Dr Bertman created a great user friendly intuitive EHR (like Leslie says above) but it has it flaws,and some have been around awhile.
JS wants to clean up and make AC even better with his Microsoft/software background to make the product even better but not another EPIC.
Work on getting the portal going by integrating Updox.
Work on the PM with Medfx and the cost later to be determined.
Get the Newcrop e-Rx system working better.
By making a better AC product, it will continue to grow and expand in the small office setting.
My sense is that JS is very rational, pragmatic, and quite charming.
I liked what he said, how he said it, and how he answered some really tough questions without knowing or seeing his audience. (the video feed was not working)
I am quite pleased that he is running the show.
I do not think AC has been in this position before, with a change at the helm, but I think change is good.
Maybe I am an unrealistic optimist, but he has earned my respect, especially when he took time out of his busy schedule/family situation to Skype in to our conference the other day.