Bert
My staff knows my rule; if a referring doc calls and asks for his patient to be seen the same day, we make it happen. Easily done, although it makes for some long days once in a while. Of course, if you abuse this privilege by dumping patients on me you may find the door closing on your referrals... I treat you well and with respect; I expect the same. I give my cell phone to all my referring docs. I do not want them to wait to speak to me. If I am in the OR, the circulating nurse will answer and if it is that important I will take a few seconds to talk to you. Usually not a big deal.