Gerardo,
I notice you have been registered with AC since 04, and since you have lots of free time :), I was wondering if you could be a resource if needed. We have a group of 3 fantastic surgeons in our area that are just getting started with AC, and I have tried to help out as much as possible, but your explanation of how you run your practice is extremely enlightening.
Would you mind, if you have time, giving any tips on how best to get started with AC in a busy surgical practice.
However, I do not have an answer to your question, but we use Lytec and I do not even use the AC scheduler. The Lytec schedule is much more robust and can accommodate all 9 physicians in our group and can do 10 minute appointments. This group of surgeons also use Lytec but not sure how they run their schedule, so this issue may be extremely pertinent to them.
Thanks, and have a Happy Labor Day!