I am always willing to help those who need help and ask for it. My advise is to find out what you need to get from AC and learn how to get the most our of it. Trial an error. Everyone is different and their situation is different so not one answer fits all. AC is not perfect, but it is the best I have used up to now. I have been using AC since 1.0. Used to be when I called support, John would answer. Those were the days. I actually remember getting "cold" calls from John because my AC database had developed a bug and he called me before I had a chance to call him, telling me he noticed I was getting error notifications... We spent about 4 hours on the phone on that one. There is no way he was making money out of AC back then, it was his love for AC that kept him going. I hope he is making money now. He deserves it.
So it is funny I can still whine like a little girl about small annoying bugs like the schedule appointment slots... I am still holding out for the PMR, although I have hitched my wagon elsewhere at this point.
Bert, I use both logmein while out of the office, and RDS within my network. It is still a pain, but not as much. I also use sharepoint and have delineated a "how to" document for everyone so the updating work is done fairly quickly. Adapt and conquer still applies.
