In Bert's post yesterday in another thread (Switching to AC in the Cloud), he raised an important issue. What constitutes good IT support?
For me, a non-techie, I have had to get help from a couple of IT folks. They were local folks who seemed to know what they were doing. But as I get more experienced I realize that I needed someone with greater expertise.
So let me throw out a general question, let's say I were just starting out with AC. I'm a solo doc with little technical savvy. I don't know what I don't know. What kind of IT person should I look for? How would I know that this person has the skills to set up my system and keep it running properly?
So, Sandeep, James, Bert and others...any thoughts?
