I don't claim to follow the software industry closely, but wouldn't this be news if Microsoft or Oracle had these issues? Why is healthcare software engaged in a race to the bottom?
John, every piece of medical software I have seen (and I don't exclude AC) has the hallmark of being rushed into production. Look how long MS Word has been around, and all updates have been relatively minor tweaks for some time. With the EHR, there are external rules like MU stuff, and they keep changing. No one has time to sit back and say "let's see if we can design the most user friendly, attractive, and stable software possible." The only rule Word had was to provide a powerful and fairly intuitive word processor.
