Cerner PowerChart is a real beast, steep learning curve, multiple cascading and overstuffed windows all over the screen. My local hospital implemented it last summer and has monthly unplanned crashes, hours at a time, and one major almost week long failure during which several physicians claim that patient data was lost.
I don't claim to follow the software industry closely, but wouldn't this be news if Microsoft or Oracle had these issues? Why is healthcare software engaged in a race to the bottom?