OK, here's what I'm doing:
I've hired a new hardware IT guy. We're closing early and he'll be here at Noon tomorrow. He came highly recommended, I've worked with him already on a couple projects, and I was planning on hiring him anyway. So I'll let him take over and I'll get my checkbook out. It's not my favorite solution, but I'll be the first to admit chasing hardware issues is not my thing. That's become crystal clear these last few days.
Bert - Looks like we don't have onsite support. And AC Support is telling me I need to disable SQLServer in order to do a manual copy of the databases?