Wayne,
Yes, I know the patients get their own EOBs. We still get the majority of ours as paper. I also go to the websites that do not send paper (UHC, AARP) for instance and print off the EOBs there. After posting, the question I had is what to do now with all of these EOBs so they can be easily accessed when needed (like sending paper secondaries) without rummaging through stacks of daily batches. I have started Donna's suggestion and it is working out great.

Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "