OK, my office is virtually paperless in all aspects except for the billing. I still use a paper superbill (which I actually really prefer) but I am now trying to do all my coding in AC (in preparation for the billing module). I currently use a proprietary PM software program which has served me well for 15 years but MAY attempt to move everything to AC if and when it proves itself.
At the end of the day I currently scan all of the paper superbills into a dated folder (not patient specific) which is served across the network. This is helpful because then the front desk can have easy access to them if a patient comes in with a statement for a copay which they say they paid. I guess I could scan each superbill into each patient's chart and may well do that in the future. But, right now, this is working fine.
On the other hand, I am not sure what to do with all the paper EOBs? They arrive with multiple patients' claims/page. It would be really great to have them separated by patient and then it would be very easy to research a claim or to print the EOB when filing a secondary. Right now, they are grouped by the date of posting and are stored on a shelf. Any thoughts?
