Wow, all of the above stories make my office troubles seem so trivial. I lost my biller (and friend and traveling partner) 6 weeks ago when Ford starting rehiring everybody they had ever previously laid off. She had worked there maybe 8 years ago. How could she resist the money, the benefits and the security? As a small business there is simply no way we can compete. So, I am now doing my billing...bad thing. But, I have also learned a whole lot about insurance companies and patients...good thing. I do hope to hire a new biller in a week or so.
