Hi there - have an odd issue that I'm trying to sort out, and wondering if anyone else has run into it before.
The problem: Windows XP workstations take ~30 seconds to open a patient chart in AC.
Background:
We have a small office with 6 client workstations and 1 server. Everything is running Windows 7 Pro (including the "server") except for two workstations still on Windows XP Pro. The windows XP workstations take about 30 seconds to open a new patient chart. Once the chart's open, speed seems to be fine within AC. The windows 7 workstations open charts nearly instantly. All workstations are on similar, modern hardware.
This past weekend I did a server rebuild to upgrade our server from it's 256GB HDD to dual 1TB HDDs setup in RAID 1 configuration. Amazing Charts reinstalled easily enough, and the server was setup as close to identical as possible to avoid having to do any reconfiguring on the clients. No reconfiguration was necessary on the clients, and once I brought them back up, they connected without issue or needing any configuration changes.
So why are the WinXp clients having issues now where before they did not?
Have tried already:
*Doublechecking share permissions set properly server side
*Verifying ports 61067 open on firewall (TCP/UDP, in and out)
*Turning Windows 7's file sharing encryption down from 128 bit to 40/56 bit
*Turning off "hardware acceleration" on the Windows XP clients (suggested by AC support)
We're running AC 6.09. Our LAN is 1Gbps throughout and I've tested the throughput, so the network itself is not causing the lag. I'm assuming it's a configuration within the server, since that is the only thing that's changed.
Ideas?
thanks!
