Originally Posted by AlexS
Also, it seems that given enough time (15-30 minutes) with only one chart open, the next chart opened still takes about 30 seconds to open again. After that first one opens, subsequent charts open immediately still... but for a provider seeing patients it still appears to be going slow "all the time."

This really sounds like the issue that I had with browsing the Win 7 computer from the XP Pro computer through Network Neighborhood. The first try, takes a long time (30 seconds sounds about right). Then, subsequent browsing is essentially immediate (less than a second). The registry key for "task scheduler" that I mentioned above fixed this "slow initial access". I know looking through registry and/or making changes is "risky", but this one is well documented. If you're comfortable with it, you should at least look in the registry and see if that "task scheduler" key is there.

Also, we're using v6.1.2, so I'm not sure the AC version mattered in our case.