Dr. Grauman,
Welcome to my world. I am appalled at the attitude I see in a lot of people when it comes to services I provide. So many people expect IT to be free. If I spend 4 hours making a custom report for someone, they freak out when I charge them for it. "It's just a report, how hard could this have been?" And, of course, that same person comes back a few days later asking me to add this field and calculate this sum on the exact same report.
$1500 server to run AC? Too expensive.
$1200 for a laptop? Why spend that when Best Buy has laptops for $399.95 all day.
Software licenses? Come on, James, don't you have a copy I can borrow: wink, wink?
I get that daily. And I get it from doctors, since that's what most of my clients are. The very same doctors that have a sign in the waiting room that says "Copay's are expect upon arrival."
The attitude you are experiencing is nothing new and it's everywhere. People want free - even people that would be your colleagues.
And it's getting worse. People dictate your price to you because they feel they have the right to health care.
People have no problem downloading music illegally because they feel they have the right to happiness and they equate that with being entertained. Got news for you, the US Constitution does not grant the right to happiness - and I expect about 4 people on this forum to screw that up and say it does. No, it doesn't. And what's so bad about it, people confuse the phrase from the Declaration of Independance.
I wish I had a solution for all this, I really do. I guess you and I get to just deal with it.
JamesNT
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