This always made me nuts when dealing with Medicare/Caid. I would get reports saying we collected, say, 90%, but it would be 90% of what everyone decided they wanted to pay! That's crazy talk. The collection percentage is what I get in cold hard cash divided by my charges. right now without Big Brother it it 90+ %.


David Grauman MD
Department of Medicine
Commonwealth Health Center
Saipan, Northern Mariana Islands