Oh do I have a lot to learn from your posts:
1. What is a complete bare metal backup?
A bare metal backup is one that contains system files and all other files to back up directly to an unformatted drive with nothing on it. Otherwise, you have to install the OS and then install the backup software to restore.
2. What is AVR/UPS on your main computer
UPS is an uninterruptible power supply to allow you to keep the server running and shut it down properly. An AVR is an Automated Voltage Regulator which keeps your voltage somewhere between 90 and 110 watts. This gives you "clean" power especially during brownouts. You should definitely have an AVR component to your UPS.
3. What are dual PSUs?
Dual Power Supply Units come on most server hardware if you add them. If one fries, the other kicks in immediately. PSU are notorious for failing.
4. Does enc.backup stand for encrypted backup?
Yes, but we generally refer to the AmazingCharts.enc backup as the .enc backup. Hopefully, it is set to back up to an external drive or your Rev. It will be a lifesaver.
5. What is PCIx?
On your motherboard, you have many slots to allow added cards like video cards, NIC cards, etc. There are PCIe cards and others that do different things. Not important for the moment.
6. What does 5 is with the Premium. 4 with Standard mean?
The number of discs needed to install SBS 2003. Not that important.
7. what is an inverter and a fast switching circuit like a UPS
UPS gives you instant failover in the event of a power outage. An inverter doesn't. Not important for the moment.
8. Right now our server is still at Big Box, but I can look on the REV backup for enc.backup.
I would send your biller to Best Buy to get your server as soon as possible. If your RAID is broken, they may not see info on the other two drives. Sandeep will disagree.
We tried running it from the SB2003 disks before we took it to Big Box.
OK.
We have been running sbs 2003 on a 32 bit server
Thanks. Not helpful though.
The Rev drive is a tape drive that was on a scheduled backup every night.
Again not that helpful unless an .enc backup is on it.
Our AC backup hasn't worked on a consistent basis.
Not good. I hate to say this, but I have said at least 500 times back up your entire server, then worry about .enc. You MUST have a backup every night. This is your whole practice.
There were three total drives in our server. Unfortunately, they were not RAIDed and all the data was on the same drive as the OS.
It is OK that all the data was on the same drive. If your data was on a different drive and it fried, you would have lost all your data, unless .enc files went to backup.
The Guardian Angels helped us get AC up on one of our laptops for now. It is painfully slow, but it looks like we may have all our data except one because one of the REV tapes were bad.
If they did that, then you have a recent backup. Buy, a hard drive and put it in your server. Then install AC there. You can do a RAID, but you are getting a new server.