Leslie,
My solution is simply to switch to my free Allscripts and send them electronically. Then there is no fax/print in AC to be counted against me. I make a note in the patient's chart that I sent it via Allscripts. If I need to produce the documentation, I can.
The free Allscripts is still available to every US physician.
In the 6 years that I have had the Allscripts, I can remember one brief service outage. In the 15 months that I have been using AC, there have been multiple outages with NewCrop, not a good track record.