Adam, I agree completely and this is something I have been mentioning for quite a while. That is one reason I still use Paperport. I can put charts in any staff-member's folder and everyone else can access them if they need to. The "group boxes" are of little help because you cannot create your own groups and then assign people to them, it's either front office or back office. My employees are cross-trained and work both. I would prefer having each staff member have their own personal box, into which they or I can place those items that are only relevant to them. Everything else should go into a group box and the first person to get to it takes care of it. There could definitely be other permutations but the main thing is that this needs to be more customizable.
