It's helpful for everyone to have a password to the AC desktop that everyone else in the office knows. This way you can go to their desktop and take care of items on their desktop when they are gone.
If the chart was sent from someone else's desktop, you can go to the "outbox" and select "retrieve message." This will pull that sent forwarded chart back to the sender's "inbox." However if the doctor in question forwarded the chart to himself, there won't be a way to retrieve it.
When it comes to the AC desktop, consider it like someone's actual desk space. In the old paper chart days, you wouldn't lock a paper chart away in someone's desk so it was not retrievable right? Of course not. Anyone could walk by and take that chart on their desk.
In the same sense, everyone in the office should have access to everyone's AC desktop so there is never a scenario where work is locked away when someone is absent.
Last edited by LauerDO; 01/18/2012 12:32 AM.
