It has been very educational being here. I have learned quite a number of useful things. Jon initially was not going to come but felt that he needed to interact with the users more to get both feedback and let us know what was happening.
It appears that a new build may have solved the speed issues. We demoed it and it may be released very soon. It requires some final testing before release.
For Bert, Jon also stated they would soon be releasing a Star TSP printer driver as well.