I like the way Vinny does it. GO VINNY! We just sent our first case to this collection agency so scslmd I'll let you know how they work out. This was a good one. Patient came in multiple times in a short amount of time. Had a deductible. So she then would ignore all phone calls and billing notices about her balance (about $400). Yeah, Vinny, I know, gotta catch 'em when the balance is small. But I've got one Im about to send to collections for $65. One visit, and this was the amount applied to her deductible. Wont return phone calls, cancelled visit when we asked about arranging for payment when she came in, etc.