Yes, quite right. However, that means the nurses have to be constantly checking the group box as well as their individual box, unless it is decided no message will be sent to the individual box. Then, this does not work, as the nurse will often initiate a message and a reply goes to the individual inbox. This is especially problematic since AC does not notify you of a new message in any inbox. Multiply this by a computer shared with 2 or 3 nurses, and it is a mess. We have gone back and forth between suggesting nurses check their individual box and the group box. I have not got the combination down right yet. It is so annoying, I am often tempted to use regular e-mail or instant messaging.
Last edited by dgrauman; 07/04/2011 2:53 AM.
