In the administrative section of AC, whenever a user is set up for the first time, there is an option to assign that user to a group, such as "Providers", "Front Office", "Nursing". A group mailbox with that name will appear in the "TO" drop-down section in the Messages window (ie: GROUPBOX,[PROVIDERS]). Any message sent to that Groupbox will be accessible to any member of that group. However, it will not be found in the user's Inbox. To find the groupbox message, the users in that group must click on the Inbox tab in their Messages window and choose the groupbox name (ie: Providers) from the list.
