I have a major problem over the weekend. And cannot successfully download version 6.0.9. And I am running XP all my main computer due to a requirement for my billing company. I need guardian support to help install this program and they're not be available over the weekend. I have left them a telephone message that this is a critical problem and I will be lost on Monday if I do not have amazing charts.
I would think that due to some money people upgrading to new version that some accommodation would have been made for the first couple of weeks. I hope to hear from them before Monday.
Art Lukoff
You can't download it or can't install it?
Not a major issue if you can't download, try from a different computer. Can't install - different issue. Yes, there will be a lot of people installing V6. Monday may be very busy for tech support.
I always recommend playing with a new version to be comfortable with it before installing it in the office.
Every one wants to get their money as quickly as possible, but remember, first do no harm.
Make sure you are ready to move to V6 before going to upgrade.
Upgrade all of your microsoft and any other updates first.
BACK UP your databases before any update. Ideally, test your backup on a dummy computer (do a restore, make sure it works, then so you see how it goes, update THAT (nonlive) computer to v6 to see there are no issues). Then do the upgrade.
Upgrade the primary computer first.
Oh, turn of the virus protection before upgrading.
It's also a good idea to restart the computer after an upgrade.
