This is a moderate annoyance, but it happens frequently to me and I wonder if anyone else has had the same experience. Occasionally, two or three times a week, while doing lab imports, I will get a message that a patient's name is not in the database (usually a dash missing, digit transposed, something like that), and I will find the correct patient then hit OK. This is what is supposed to happen and if the import resumes after that everything is fine.

But about twice a month I have to repeatedly put in the same name multiple times until if finally sticks.

Has anyone else had this problem?