Just to chime in here, I've never had more difficulty setting up a printer as I've had with the Star TSP800Rx. I managed to get it running for a month or so with our old 2003 SBS/XP Pro network, and now that we've migrated to SBS2008/Win7 the printer is a no-go after hours of work. I honestly believe that company purposefully makes their site difficult to navigate and their tech support is hit or miss. It's a shame that such a good device doesn't have the support it needs for users.
