I have a user here that is occasionally unable to save entries to the practice rolodex.
I have uninstalled, then reinstalled AC on her computer, and I can save entries. But then after awhile, she will complain to me that the data she inputs is not being saved to the database.
This is the process we are going through:

1.) From the main AC window, she clicks on View ---> Practice Rolodex
1.a) the Practice Rolodex window comes up
2.) She clicks on "Add New"
3.) She enters the appropriate data
4.) She clicks SAVE
5.) A window comes up and says "The provider was added to the database."
6.) Now, most times that works, and there is no problem. But sometimes it's not actually added to the database.
I've been able to add providers with no problem, it just seems to be her that has the problem. I've watched her put in the providers to ensure she's following the steps, and she is.
What ought I look at to resolve the issue?
Thanks for your time!

(Edit: Also I have added a specialty, but made a typo. How do I delete the specialty from the rolodex?)

Last edited by vision1; 05/31/2011 4:50 PM.