Definitely hit "Reply" before doing anything else. Then the refill shows up in the body of your replied message. If you escribe it will also say it was transmitted to the pharmacy

Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "