Hitting "Reply" after entering the prescription wipes out the prescription documentation in the message window and returns you back to the original refill message only. This is still a work in progress. There must be a way. Right now, the workaround is Prescribe, Save to Chart. Then open a New Message telling the front desk they can tell the patient the refill was done. If I was more sophisticated, I suppose I could email the patient that info, but we're not there yet and many of our patients will never be.
Dave
