Hi all, 5 year AC user, started way back with AC v2, looked at these boards several times but never posted. But....

We switched to AC v5 just short of 1 year ago. Since then I have been much less happy with AC. Perhaps because I feel much more tired. It feels like AC is more time and labor intensive, and slower (more on this below). I am located in semi-rural western Maryland, old, sick, and poor population with lots of chronic meds. Updating meds to v5 remains time consuming. Order writing is much slower. Still cannot find some of the old vaccines. About the only plus is eRxing, even there between mail order plans and controlled meds still print out a lot of rxs.

Specifically, AC v5 is slower. At times it will "hang" for 5 to 20 seconds, which gets quite annoying. This typically will occur when several users all working at once. If this were improved, the rest of the complaints would be more bearable. The "hanging" came since v5 update. I am wondering whether it is due to network, or "main" computer being underpowered.

1 physician 1 PA practice.
8 desktops XP pro 32 bit
3 laptops XP pro 32 bit

Desktops Dell Optiplex GX620, about 3 gig processor, 2-3 gig RAM, "main" c 4 gig RAM, recognizes 3.5 gig RAM, "dedicated" to AC and lab interfaces

Laptops Dell Latitude D510, 1.6 gig processor, 2 gig RAM

Main switch Linksys EF4124

Linksys n wireless router WRT300N

Amazing Utility speed test

"Main" 0.74
desktops 0.8 typical
Laptops 3.5 typical

**"Hanging" will occur on desktop as well as laptop

My guess is the next move would be a new switch. Any other thoughts? Any recommendations for a new switch?

Sorry this is so long. Any thoughts appreciated. Thanks and God bless. Gene Nallin



Gene Nallin MD solo family practice with one PA Cumberland, Md