I completely agreed - we almost abandonned A.C. because of a serious lack of lab tracking ability....what we ended up doing is ordering labs from the email screen by right clicking....then we send the automatically generated email to a fake "nurse" account called "OUTSIDE TESTS"...or for consults "CONSULTS" etc. Each day one of the nurses reviewed this account (since it's not a provider, it doesn't violate the license thing). Then, when results are received, the nurse replies to the provider and it is saved to the chart with the values in the email.
Not perfect, but works for us. Would LOVE an integrated system.
...and don't get me started about the immunizations! (i'll save it for another message.
I like your use of the internal email, but it still requires a human to log onto a 'fake' account they do not log onto for their reqular work and look at the email list.
Scrolling thru an email list that is sitting there to remind a follow up test that is due in 1, 3, 5, 10 years from the email entry on 6000 patients is going to get pretty darn tedious.
We created a limited database of pending tests and reminders, that runs a report a couple times per week, but it is not integrated and requires seperate data entry and responses to the report.. It is simple and reliable (to the limit of uptodate and accurate data entry), and runs on the MS access database engine. It really should not be hard to implement in AC-? by the company as AC uses the access database engine too.
Geoff