This is a minor issue but if anyone has any ideas on this, I would be grateful ...
The first time I used AC's live chat, it worked quite well. I would get an audible alert when a new message was sent by the AC support rep. The last few times, there is no audible alert. I changed my Google Chrome browser settings to default setting, even tried temporarily changing my default browser to IE. Still, no audible alert.
It is helpful to have the alert because I switch back and forth between two computers. I like to get other work done while waiting back for a response and don't want to have to be checking back all the time, not wanting my delayed response to inconvenience the AC support rep.
Any clues?
Thank you
