John, without weighing in on the price issue, most of us have used Microsoft Office, and it is vastly more complex set of programs. It was also designed and beta tested by a gargantuan organization with tens of millions of users. Perhaps the difference is that my kid was taught Word basics in the 4th grade, and the community college holds courses on Excel every quarter. I just don't need much of its functionality. For a product that started life in Jon Bertman's home study, AC is an impressive piece of work. But in the world of software I don't think it can be called highly complex. The issues that I find I need support with are related to implementation, networking, and office flow, and tech support can't help with that. We have not called tech support since the second or third month we had the program.
