Easyrider,
I don't call support much either, but I remind myself that the yearly charge covers program updates as well.
Program updates are going to be extremely important for any EMR program as I suspect all this doctor to hospital to pharmacy to home health to insurer interconnectivity is going to be loaded with errors. Then one companies update will break another companies link and will force another update. We could have amazing charts updates coming out every month or so over the next few years
...Ken
