We have two main UpDox issues; first, if you retrieve a lab from Quest and print a copy using the UpDox print interface to send to the patient portal, attaching a comment, your note is not saved anywhere on the chart. Second, at the moment at least, there is no notification when you send a patient a message and they do NOT pick it up. So we have this example: "Sue, as you see on the attached lab test, your TSH shows you need more thyroid, so take one and one half pills every day and see me in a month". No way to show in the chart that you sent her the message, and no way to know if she got the message or not.
You can print with the UpDox interface and then re-import it into the patient chart as if it were an incoming fax, but then it will be in the chart twice (once as the nicely formatted and color coded Quest display and once as a b&w pdf form), and the confirmation of receipt remains lacking.
Last edited by dgrauman; 10/01/2010 9:32 PM.
