Wish the signature we import for our scripts, also appeared on the orders where it says "electronic signature".
I am in a rural area where they aren't set up to receive electronic orders yet. Now that we are using Updox, if the signature was there, the order could be sent by fax without having to print the page, sign it and then fax it.
Try and work with whatever agency is not accepting the electronic signature. Often there is no rhyme or reason, just somebody who wants things done their way.
I have seen the radiology department not accepting those orders and then they blithely send out their reports with an electronic signature!
Don't blindly give in, it just encourages them to continue.
Ask them to send you a self-addressed stamped envelope if they want an original signature.
Greg