I have a Brother 8660DN MFC printer and I love it. I am not sure what Bert's beef with the Brother is. I don't have anything to compare it to so maybe I don't know what I am missing. The only complaint I have is that files come in as .tiff and need to be converted to PDF. That IS one extra step. But it is networked so all faxes come into a common file and can be accessed by anyone and I can fax Rxs from AC from any computer. I have my most common pharmacies in the Brother speed dial which is,again, accessible from all the computers. I haven't tried the eRx yet because this system works so well. This machine is our copier and fax. It is a flat bed so we do not use it as our main scanner. Whatever you get, make sure it is networkable and it certainly would be preferable if faxes came in as PDFs.