The only complaint I have is that files come in as .tiff and need to be converted to PDF. That IS one extra step.
That's my beef. You said it, not I. This isn't 1980 when everyone used Word Perfect. It is 2010, when the archive format of choice is PDF.
But it is networked so all faxes come into a common file and can be accessed by anyone and I can fax Rxs from AC from any computer.
I can't imagine any good MFP not being networkable and having all files come to one place. Ironically, the biggest complaint I hear on here about the Brother is that it is NOT networkable. When I think networkable (and maybe this is semantics), I think of a computer or printer or fax machine that can be plugged into an Ethernet receptacle and be seen by every computer on the network. Everything I hear is that it has to be connected to the main computer via USB and shared from there.
I have my most common pharmacies in the Brother speed dial which is,again, accessible from all the computers. I haven't tried the eRx yet because this system works so well. This machine is our copier and fax. It is a flat bed so we do not use it as our main scanner. Whatever you get, make sure it is networkable and it certainly would be preferable if faxes came in as PDFs.
I hope this doesn't sound like I am picking on you, but since you brought my name into this: I would hope that any MFP that is networkable (which this one hardly is) would allow a central address book. As Steven says, I would highly recommend ePrescribe. We can fax via a fax server to any pharmacy as well, but here is the difference. I haven't kept track of the numbers, but I would guestimate that 10 to 15% of our faxes did not reach their destination or at least that is what the pharmacy would say. In three months, we have had one that is ONE script not make it via ePrescribe. And, saving the pharmacy is a nice feature.
*****************************************************
A few quotes from users:
Is anyone using the Brother MFC 8890DW and scanning docs directly to a network server folder? Brother tells me that we cannot scan to a server since their software only works on client machines.
Apparently their software does not run on Windows Server 2008!
Well I got it to work this way. I ran the their software on one of the Client machines (selected the 'Scan to PC option) and then configured the Destination Folder for Scans and Faxes to the Network share.What a crock.
that's what I had to do as well because it won't scan directly to the server.
The software on my Brother machine won't allow writing to the server directly. I'm sure there is a way but I'm way to lazy and ignorant to find it. My server is set-up a little differently though without a mounted drive. If I mount the drive with a drive letter, it would probably work.
I now get the doc on to my network share. However the Printer can only recognize client machines which has XP/Vista/Win7 running the Brother software. The Brother software does not run on the Win 2008 Server so the Printer (even though it is a network device) does not see a server.
I don't generally start a thread on faxing and bash the Brother. I respond to threads about Brothers. Why are there so many threads about the Brother MFP? Because so many users on here bring up issues with the lack of installation of software to server software, being unable to fax or scan directly to a server, having to convert from tiff to pdf (whether it takes three seconds or not). As I stated in another post, you just don't hear this about other companies, because they get it.
I like helping people on here. So, I cringe when yet another person falls prey to the non-networkable, non PDF Brother machine.
As Steven says, it can scan to pdf so why can't it import faxes to pdf. The only reason I can think of would be to continue to make money having users upgrade their PaperPort from 8.0 to 9.0 to 10.0, etc.
